‘We want to start today by apologising’: Phasmophobia is fixing issues with its Player Character update after a slew of complaints
Phasmophobia’s developer Kinetic Games has apologized to players following widespread complaints about the game’s latest Player Character Update. Released ahead of the game’s Alan Wake collaboration event, the update did not meet player expectations and drew significant negative feedback from the community, as evidenced by player reviews.
In an official blog post, the developers stated: “We want to start today by apologising for our Player Character Update that launched last week. It’s clear we missed the mark on this, and didn’t deliver on our promises to you. Your feedback and your reviews were justified.”
The studio acknowledged that its significant recent growth has created higher internal standards that weren’t met with this particular update. The developers have committed to addressing the issues players reported, though specific fixes were not detailed in the available excerpt. The incident highlights the ongoing challenges that live-service games face in balancing timely new content rollouts with maintaining consistent player satisfaction, particularly as development teams scale up their operations.