Anbernic claims quiet memory size downgrade in its retro handheld devices is ‘an unexpected error’ without addressing criticisms over speed decreases
Anbernic, a manufacturer of retro gaming handhelds, faces accusations of quietly downgrading memory specifications in its products without properly disclosing the changes to consumers. According to user reports on Reddit, the Anbernic RG34XXSP allegedly shipped with 512MB of LPDDR3 memory instead of the advertised 1GB capacity—a 50% reduction. Additionally, users claim the device switched from DDR4 to DDR3 memory, which could impact performance.
In response, Anbernic acknowledged the memory capacity discrepancy, characterizing it as “an unexpected error” but did not address the separate allegations regarding the DDR4-to-DDR3 downgrade or criticisms about resulting speed decreases. The company stated it would “assist with a replacement as a priority” for affected customers.
The controversy highlights concerns about product transparency in the handheld gaming market, particularly for retro gaming devices that have gained popularity among enthusiasts. Customers who purchased the RG34XXSP expecting specific performance characteristics may have received inferior hardware without prior notification. While Anbernic’s replacement offer addresses the immediate issue for some consumers, the incident raises questions about quality control and communication practices in the company’s product releases.