Bungie Fixes Marathon Mess by Giving Away Full Game to Fans Who Purchased Due to Misleading PS5 Store Description
Bungie has addressed a PlayStation 5 Store listing mishap affecting Marathon after players encountered a misleading description for the Deluxe Edition upgrade. The $14.99 upgrade was advertised in ambiguous language that suggested it would grant access to the full base game, though the upgrade didn’t actually include this access.
Once the issue surfaced, Bungie recognized that the confusing store description had misled players into making purchases based on false expectations. Rather than enforcing a strict interpretation of what was technically sold, the developer prioritized player goodwill and customer satisfaction.
In response, Bungie announced it would grant full base game access to all players who purchased the Deluxe Edition upgrade prior to the company’s correction of the PS Store listing. This effectively honors the implied offer suggested by the original description.
Bungie subsequently updated the store listing to clarify exactly what the upgrade includes, preventing future confusion. This player-first approach to resolving marketplace confusion demonstrates a commitment to building trust during Marathon’s critical early post-launch phase as a free-to-play first-person shooter.