Redditor sent empty box instead of Ryzen 5 9600X from Amazon… twice
A Redditor posted about receiving two empty boxes when ordering an AMD Ryzen 5 9600X processor from Amazon. The user, who works at a PC shop and regularly films unboxing videos for documentation, ordered from a third-party seller called “The Tech Group,” though the order was fulfilled by Amazon itself. After receiving the first empty box, the user obtained a refund and purchased a second unit—which also arrived as an empty box.
The incident highlights potential risks in the third-party seller marketplace, even when fulfilled by Amazon. The Redditor’s practice of recording unboxing videos proved invaluable in this case, providing documented evidence of the empty boxes that would otherwise make obtaining refunds significantly more difficult. Without such documentation, retailers often require additional investigation to confirm claims of missing items.
The post to the PC Build subreddit has sparked discussion about fulfillment verification processes and the vulnerabilities in e-commerce supply chains. While the exact cause remains unclear—whether due to seller error, shipping mishandling, or intentional fraud—the case underscores consumer concerns about purchasing high-value components through third-party channels. The user’s situation appears to be in the process of resolution, though the unusual pattern of receiving two empty boxes in succession remains noteworthy.