Copilot goes missing from the Edge Sidebar during Microsoft’s awkward migration
Microsoft is experiencing a challenging transition as it migrates Copilot to a new experience, temporarily removing access to the AI assistant from the Microsoft Edge Sidebar for some users. The issue has left affected users unable to open Copilot, instead seeing a notification stating “Your Copilot is migrating to the new experience.”
According to Microsoft’s migration message, the transition may take several days to complete and may require users to restart the Edge browser before functionality is restored. While the company assures users that they will regain full access to Copilot along with their existing chat history and settings once the migration concludes, the multi-day outage has disrupted the browsing experience for those relying on the sidebar AI tool.
The outage has proven widespread, with reports emerging from Windows Central’s own testing of the browser alongside multiple user reports in the Reddit community, suggesting this is not an isolated issue affecting only a small segment of users. The exact scope of affected users and the global timeline for completing the migration remain unclear.
This migration represents an awkward moment for Microsoft’s rollout of its Copilot integration across its browser ecosystem. While the temporary nature of the outage mitigates concerns, the multi-day disruption illustrates the challenges in transitioning user-facing AI features at scale, particularly when users have grown accustomed to consistent access.